E-Mail Spoofing

Have you ever received a bounce-back e-mail about a message you sent that could not be received by the recipient, but you never sent that e-mail out? This is called E-Mail Spoofing. What usually happens is you send a normal e-mail to a customer and their system has a worm or virus, not yours. Then their worm or virus looks into their address book and sends out junk mail to everyone in their list and assigns your e-mail address and even ones from your domain that do not exist. The recipient may have a sophisticated e-mail program that detects the problem and bounces the message back to you. So with this scenario, changing your e-mail address will do nothing because the worm or virus will just use your new address.

As another note, since we have installed our Spam Filter, we see an average of 10,000 messages going through the system every day and only about 1,000 are valid. The system rejects 9,000 messages per day. Per recommendations from the manufacturer, we do not have the bounce back message turned on as it would create a large amount of traffic and send messages to people who have had the same thing happen as you did. We just reject the junk and it eventually stops from that source.